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Connecting to mobile network in India on Dell Gateway 5000
I have Dell Edge Gateway 5000 with Ubuntu Core 16 in India which I have procured a couple of years back from US. I want to connect it to Airtel Network. I have an Airtel sim card which I have inserted in the sim card slot. But the Gateway is not detecting the sim card. When I try to make the connection up with "nmcli con up Connection_Name" command, I am getting an error such as "No suitable Device found for this connection." I have already configured a connection Connection_Name with the Airtel apn. I am wondering whether this error is because of the ISP being an Indian provider and the Gateway being procured from US. Please let me know if anyone has faced and/or resolved issues similar to this one.
Anonymous
5 Practitioner
5 Practitioner
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274.2K Posts
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October 16th, 2018 10:00
Sorry, I don't have any experience with these devices. Have you tried contacting support directly? You should be able to reach the support group through this link: https://dell.to/2CKKnsh
DhruvJoshi
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October 16th, 2018 22:00
Anonymous
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October 17th, 2018 05:00
sorry about that, here are some links that should work.
https://dell.to/2OrTt3c
https://dell.to/2PyFJ3i
https://dell.to/2OyHocv
Xingsheng
1 Message
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March 6th, 2019 14:00
Hi there,
I have a new edge gateway 5000, when putting in the SIM card, I got this error message in the "Mobile Broadband Manager": "SIM not inserted". Any help would be greatly appreciated.
Thanks,
XIngsheng