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Social DependenciesDependancy GroupOnsite OnlySocial DeliverablesNotes and questions
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> 2 months ahead2 months ahead1 month ahead1 week aheadPost event
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Note: much of this timing depends on the priority of the event. The higher the priority, the earlier we will need to work together on these checklist items.
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Pre-Event - General
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t - 20+ weeks Set expectations with Experiential team and Comms team about SBT's 4 essential onsite social coverage requirements: photographer, hardwired internet access, workspace + access (media pass). For more details, see Onsite Needs and Livetweeting Needs below.
If they can't commit, we will use our remote coverage model.
Recommend we do not book travel until they commit. Thoughts?
Experiental xFor future onsite coverage
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t - 20+ weeks List of contacts - roles and responsibilities and contact infoExperiental
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t - 16 weeksOverview of the event - where, when, who (execs speaking), approx size of audienceExperiental
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t - 16 weeksTier/priority - what is the business priority for our social biz/comms team?Experiental
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t - 16 weeksMessaging for the eventExperiental
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t - 16 weeksGoals of event coverage: general goals + social goals Experiental
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t - 16 weeksWhich social account and team will be primary coverage for the event? Does it live on SBT or outside team (Susie's team)?Social Business
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t - 16 weeksHigh level social coverage recommendation- Intent to cover
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t - 16 weeksFor non Dell events? What is the sponsorship package? What are the requirements and/or limitations? (SXSW, VMworld, WEF) What social content is required as part of our package? Where will the content live and on what social platforms? Whos handles?Experiental
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t - 16 weeksWhat creative resources are available to creative new social assets for promotion? (Opus, Invision, Dell Blue, Content Studio?)Experiental
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t - 15 weeksVID for event (does this include some overarching social assets in first round?) Experiental
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t - 15 weeksSocial business weekly workstream set up
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t - 15 weeksSocial team to provide creative requests & inspiration based on other recent events
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t - 14 weeksWill there be a professional videographer? For example, by TV team (like at SXSW, DellTechWorld, AI summit), or by another vendor (like at Dell in the neighborhood). Can we livestream influencers who are part of key programing Where is the primary destination for that livestream? Often, it is our dotcom.
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t - 14 weeksWill the Keynotes or content be truly live (like at Dell Tech World and CES) or will it be pre-recorded (like at AI summit)?????
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t - 14 weeksWill there be any new Digital event features that we need to be aware of? If so, need to identify ownersDigital
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t - 14 weeksUnderstand the promotional timelines from experential marketing and where they would like us to drive traffic to
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V1 of a Social Plan- Does not include influencers or execs
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t - 12 weeksExecs + speakers-- who will be speaking on behalf of us and what are their promotional plans?Exec comms/Experiental
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t - 13 weeks Ask Comms and the Experiential team about any potential legal contracts for the event (with influencers, celebs, etc) and get Janice Chang in that loop.Experiential/Influencers
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t - 12 weeksAre the speakers smac certified/social trained/spokesperson training?Social BusinessProvide Training documentation and cross reference Smac certified/exec list for targeted communciations
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t - 10 weeksWhat are the key webpages social should be driving traffic to (blogs, DT pages, virtual experience)Experiential
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t - 10 weeksAny special legal considerations, like with GDPR at IFA
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t - 10 weeksEvent landing page to drive traffic to such as this for SXSW at https://sxsw.delltechnologies.com/ or at least a blog post that overviews Dell's event schedule such as this for HIMSS at https://blog.dellemc.com/en-us/himss18-making-healthcare-digital-transformation-reality/
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t - 10 weeksDefine where the big news content will be hosted on the website (launches, partnerships)PR
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t - 8 weeksList of influencers, their roles within program, how we can work with them so we can look for storytelling opportunitiesInfluencer team
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t - 8 weeksIf partner event like Marvel or F1 or Intel or PGA Tour, a lists of social do's and dont's from the partnerSponshorship team/Experiental
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t - 8 weeksExisting content that is relevant to the event. For example, will speaker refer to any of our customers where we have customer story assets (landing pages, creative)? Experiental
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t - 8 weeksOther relevant existing content: Will speaker refer to our research like Realizing 2030 or Vanson Bourne?Brand
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t - 8 weeksHow do all launches and news fit together? If there are multiple launches, there needs to be a single unified blog/webpage that shows how the launches tie togetherPR
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t - 7 weeksFor digital events, do we need to use any of our social playforms (youtube) to host unlisted content? Experiental
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t - 7 weeksPre-event blog post that gives more context such as https://blog.dell.com/en-us/dell-technologies-brings-the-experience-to-sxsw-2018/Experiental
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t - 6 weeksRun of show
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t - 6 weeksNeed professional photographer onsitex
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t - 6 weeksPrefer professional videographer onsite who can also editx
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t - 6 weeksCraft approval plan for execs like Michael Exec comms
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t - 6 weeksIf celebs appear during keynotes or otherwise at event (Jeffrey Wright, Ashton Kutcher), need to know legal guidelines. Also need to know guidelines for post-event reuse of content that shows celebs (recall Jeffrey Wright issue last year).Influencer Team/Exec comms
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t - 5 weeksDemo and overview of the virtual event platformDigital
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t - 5 weeksHow do all launches and news fit together? If there are multiple launches, there needs to be a single unified blog/webpage that shows how the launches tie togetherPR
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t - 5 weeksFor Instagram requests, let's collab early as well - need to discuss IGTV, IG Live, IG stories, IG posts. Then later, please use intake form to solidify content rollout. Farah will need to work with you to storyboard. Instagram has different creative needs and strategy requests
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t - 4 weeksSocial to create social media board to upload social assets for promotion within sprinkr
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t - 4 weeksSocial Team can provide V2 of social plan with channel spesific content coverage plan
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t - 4 weeksShot list - Communicate our shot list to the Experiential team - Social Ed will make an evergreen shot list as a base and we can collaborate on itExperiential x
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t - 4 weeksDefine upload and access process for photographer/videographer (box, smugmug, airtable?)Experiential x
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t - 3 weeksDemo content and overview part 2Digital
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t - 2 weekLivestream pre-recordingsExperiential
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t + 1-2 daysrecap blog post such as https://blog.dell.com/en-us/dell-technologies-sxsw-2019/
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Meeting social would like to attend
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t - 8 weeksComms meetings - owner/day/time - Social Ed would like to attend to better understand messaging
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t - 8 weeksExperiential meetings - owner/day/time - Enablement attends and leads on those. Social editors can attend as needed
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t - 8 weeksLaunch meetings - owner/day/time - If launches, social editors need to attend those meetings. Enablement leads.
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Workstream for influencer/social ops
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WHERE WE LEFT OFF, BELOW NOT UP TO DATE
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Launches, news and announcements - Events are often where our company launches new products, services, strategy and/or partnerships
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Messaging of products/services/partnership news (per the old Dell EMC launch process a document always had to be submitted for each launch)
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Tier/importance/priority of each launch
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Timing of each launch - embargo dates and times of press releases and blog posts (see cell N4-N10 of previous worksheet on launch timing)
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Will launch news be announced during a livetweet session - on stage, for ex, or at a press conference? If so, precise timing and content preparation become key.
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Creative assets to promote launch
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WIP landing page for each launch - so we can preview the landing page and learn more
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Final landing page for each launch
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Livetweeting needs - whether onsite or offsite
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t - 8 weeksNeed photographer onsite - note that the photographer should reduce size of photos to <2MB each, preferably < 1MB.
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t - 4 weeksEvergreen shot list + anything specific that is special about the livetweet session
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t - 3 weeksWell-defined photo upload process and quick access to photos and videos
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t - 3 weeksIf MSD coverage, then need Laura or her proxy nearby to approve
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t - 6 weeksIf busy/important sessions, need a separate person to upload photos into Sprinklr (like at DTW and SXSW)
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t - 6 weeksNeed 1 social editor per handle to livetweet. Example: Julie livetweeting on @DellEMC and Jane livetweeting on @DellTech
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t - 8 weeksFast internet access wherever we are - at event (hardwire, private wifi, media wifi, hot spot) or offsite (at office/home)
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If launch or news happening during livetweet session, then see Launch, News, Announcements above
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t - 4 weeksAttend rehearsals and/or get access to speaker notes - super important
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t - 2 weeksAccess to speaker's slides - also super important
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t - 4 weeksOutline of speaker's talk - Will speaker mention any of our customer stories? If so, we can be prepared with those assets ahead of time. Same is true for topics like oceans plastics, Realizing 2030, etc. If we know, we can be ready.
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If onsite, see Onsite Needs
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Onsite needs - whether livetweeting or not
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t - 8 weekshotel info for booking
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t - 6 weeksmedia pass/credentials
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If livetweeting, see Livetweeting above
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t - 4 weeksFast internet access - hardwire, private wifi, media wifi.
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t - 20+ weeks2 workspaces - 1 space during livetweeting/content capture - and a 2nd space for afterwards, to process content
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t - 2 weeksSustenance (food, water) + access to bathrooms, shelter
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t - 2 weeksCompliance/release forms as needed (i.e. GDPR in Europe) for interviewees
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t - 1 weekSchedule of who needs to be where at what time
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t - 4 weeksList of onsite contacts and roles/responsibilities
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During event