213931
|
Alert Management
|
Alerts that are forwarded from the MX7000 chassis having firmware version 1.40.00 are received in the Alert Log page with message 'Unknown trap received'.
|
Alerts are classified properly after version 1.40.00 MIB is uploaded.
|
190690
|
Alert Management
|
If SNMPv3 destination(s) is/are already added as alert forwarding destination(s) in the appliance, then in order to add and apply a new alert forwarding destination address, the appliance prompts only the first time to reenter of all the previously entered SNMPv3 Authentication and Privacy passphrases before proceeding.
|
Regardless of the appliance prompt, you must reenter all the previously entered SNMPv3 Authentication and Privacy passphrases every time the SNMP community string or port is edited on
.
|
164204
|
Alert Management
|
The 'From' address used for all email actions, such as Reports, Update, Discovery and Alert Policies, depends on the SMTP server configuration. For some SMTP server configurations, the 'From' address is the Sender email ID specified in the Application settings () and for others it is the username that is used for SMTP server authentication ().
|
N/A
|
160040
|
Alert Management
|
There is a discrepancy between the actual number of MIBs imported and the MIB count that is displayed on the
page.
|
N/A
|
148407
|
Alert Management
|
Emails for alert policies do not work when the same event is generated twice within 2 minutes. Email action for alerts containing the same message ID and content are triggered every 2 minutes to avoid many repeated/redundant alert messages in the inbox.
|
N/A
|
132915
|
Alert Management
|
The CSV files that record deleted alerts from the Alert log fail to capture the
Device Name and the
Device IP details of the alerts that are received from the undiscovered devices.
|
N/A
|
124596
|
Alert Management
|
Ignore alert policy created for warranty, firmware compliance, and configuration compliance alerts are ignored only if alerts are generated from the same device from which ignore policy was created. In other cases, alerts are received and not ignored.
|
N/A
|
122657
|
Alert Management
|
The Severity status in the Alert log for the alerts that are received from the PowerVault ME4 storage arrays is being reported as
Unknown by the appliance. This defect is due to the unavailability of the precanned MIBs for the PowerVault ME4 storage arrays in the appliance console.
|
N/A
|
111854
|
Alert Management
|
When an already imported MIB is renamed and parsed through API the trap status is reported as 'Existing' instead of 'Imported'.
|
N/A
|
249177
|
Alert Management
|
MX sled removal alert triggers associated device to be deleted from the appliance which causes any associate profile and IO identities to also be removed.
|
Prior to any sled removal, set up an alert policy to ignore message ID
CDEV6134 and
CDEV6133.
|
121158
|
Appliance Deployment
|
While programmatically deploying the OpenManage Enterprise from Linux shell, if the argument provided for
--name= in the command line begins with a "$" and then the argument is ignored, and appliance is deployed with the name OPENMANAGE ENTERPRISE.
|
The
--name= argument, which begins with "$" in the command line must be enclosed in single quotes, for example,
--name=
'$OME-VM'.
|
218979
|
Appliance Deployment
|
Templates that are created from a reference device may contain a discovery password. When deployed on target devices, this can cause communication failure.
|
There are two ways to overcome this issue:
- After deployment, rediscover the device with the new credentials.
- Export the SCP from reference the iDRAC without password hash values and import it to OpenManage Enterprise. Optionally, set the password value by editing the attributes and deploying it.
|
192976
|
Appliance Setting
|
Post addition of the disk space using the Configure Appliance Disk Size feature in the Text User Interface (TUI) , deletion or reduction of the appliance's console expanded disk space is not supported.
|
To remove a newly added disk or to reverse the increase in size of an existing disk, you must revert to prior VM snapshot that you are recommended to take as a backup before applying any disk configuration changes.
|
151221
|
Appliance Setting
|
The
Timezone and
NTP Server Address fields added to the
section will remain blank and will not be displayed for a few minutes if the entered NTP server IP address is not reachable.
|
N/A
|
198702
|
Appliance Settings
|
Manually setting the time to an earlier time on the VMware vSphere fails if periodic time synchronization is enabled in the VM. On VMware vSphere, changing the appliance's time to an earlier time than the system time fails if the periodic time synchronization in the VM is enabled.
|
To set the appliance's time to an earlier time than the system time, disable the periodic time synchronization in the VM, by launching the vSphere Client, go to
and deselect the checkbox
Synchronize time periodically.
|
254840
|
Appliance Upgrade
|
When updating OpenManage Enterprise to version 3.10 or later from an offline share, update fails if you don't have OpenManage Enterprise version 3.9.2 update files in the share before update.
|
Ensure you have OpenManage Enterprise version 3.9.2 update files in your network share before updating OpenManage Enterprise to version 3.10 or later using the offline method.
|
253760
|
Appliance Upgrade
|
When multiple metric collecting plugins are installed before updating OpenManage Enterprise to version 3.10 or later, the update may fail, the plugins may not be available in the
Plugins menu, or the interface may get stuck in the
Services starting up state.
|
Update OpenManage Enterprise to version 3.9.2 before updating to version 3.10.
|
220679
|
Appliance Upgrade
|
Upgrade of a 'scaled' appliance may fail due to insufficient provisioning of hard drive space that is required for the data backup from large number of devices and additional plugins.
|
If the storage utilization in the Resource Utilization home screen widget is more than 33%, it is recommended to add twice the size of current hard disk size using the Configure Appliance Disk Size option in the Text User Interface (TUI). For example, consider expanding the available HD space to 300 GB if the initial allocation is 100 GB.
|
209000
|
Appliance Upgrade
|
Upgrade of the appliance may fail if initiated post deletion of devices. If an upgrade of the appliance is initiated post deletion of devices, the Off-boarding tasks may fail, or run endlessly resulting in upgrade failure and a console reboot with the previous working state of the appliance.
|
Restart the services from the Text User Interface (TUI) page.
|
208040
|
Appliance Upgrade
|
When upgrading an appliance that is supporting 8,000 devices to v3.8, the Console Update Execution job's status may be displayed as 'Failed' on the Jobs page. When upgrading an appliance that is supporting 8,000 devices to v3.8, the Console Update Execution job's status may be displayed as 'Failed' on the Jobs page. This Failed status of the Console Update Execution task is seen if the appliance upgrade takes more than 60 minutes. The 'Failed' status is due to a time out of the Console Update Execution job and can be ignored as this has no functional impact on the upgrade process.
|
N/A
|
200458
|
Appliance Upgrade
|
Post deletion of 8K devices, Onboarding task does not trigger during next discovery cycle. Post deletion of 8,000 devices from the appliance, the automatic onboarding task fails during the next discovery cycle.
|
Restart the services from the Text User Interface (TUI) page.
|
173206
|
Appliance Upgrade
|
The Text User Interface (TUI) screen is not displayed until the 'Enter' key is pressed after updating the appliance to version 3.4.1 on ESXi with large deployments involving 8,000 or more devices.
|
N/A
|
170688
|
Appliance Upgrade
|
The Console Update Execution job's status is displayed as 'Failed' on the Jobs page, if the appliance upgrade takes more than 60 minutes. The 'Failed' status is due to a time out of the Console Update Execution job and can be ignored as this has no functional impact on the upgrade process.
|
N/A
|
146752
|
Appliance Upgrade
|
Addition of a new network interface in hypervisors fails immediately after upgrading the OpenManage Enterprise from version 1.0 to version 3.3.1 (1.0>3.0>3.1>3.2>3.3.1). An error message "Failed to reconfigure virtual machine Config-7 1.0 to 3.3.1. The attempted operation cannot be performed in the current state (Powered on)" is displayed.
|
N/A
|
144379
|
Appliance Upgrade
|
When updating local shares for a manual upgrade for versions without any installed plugins (such as 3.1 and 3.2), the audit log displays warning entries such as 'Unable to retrieve the source file of type Plugin Catalog because the file does not exist', and 'The status of downloading the Plugin Catalog is Failed'. These error messages do not have any functional impact on the upgrade process and can be ignored.
|
N/A
|
114683
|
Appliance Upgrade
|
Console Upgrade from 3.0 through NFS Share fails. Also, console Upgrade through HTTPS (internal Share) fails when upgrading from versions 3.0 and 3.1.
|
Use the online method for updating, or use the HTTPS method. Ensure that the security certificates are signed by a trusted third-party certificate authority while using the HTTPS method of update.
|
278556
|
Appliance Upgrade
|
When you uninstall a OMEVV plug-in from a migrated appliance, it triggers a reboot operation. However, the appliance may fail to reboot, as both the
Monitor Service and
Database Service may become
inactive.
|
Perform another reboot on the appliance from the ESXi to make the appliance functional.
|
173311
|
Audit Log
|
An invalid audit log indicating 'console upgrade failure' is generated upon a successful upgrade of the appliance from version 3.4 to version 3.5. This audit log can be ignored.
|
N/A
|
253921
|
Backup and Restore
|
In rare cases, the first time a backup, restore or migrate is initiated, the message
Error while getting the appliance state is displayed.
|
Ignore this message.
|
Not available
|
Backup and Restore
|
If the
Share Type is
NFS and the
Destination Path contains letters in any language other than English, the backup or restore process fails.
|
Only use English letters in the destination path when using NFS.
|
219404
|
Chassis Grouping
|
License details and capability for telemetry are unavailable for member chassis.
|
N/A
|
132601
|
Configuration Deployment
|
Unable to set Target iSCSI IQN on BIOS-iSCSI via reference server template deployment, as it fails with
Invalid AttributeValue error. The default iSCSI Target IQN format of the iSCSI controllers of devices such as PowerVault ME4012 array and EqualLogic PS array, is not accepted as a valid IQN format for deployment with IDRAC version 3.34.34.34.
|
Select 'BIOS' attributes only for deployment.
|
113576
|
Configuration Deployment
|
If the IP configuration of a discovered device is changed during template deployment (from DHCP to Static or vice versa), the Boot to Network ISO operation fails. This happens as the appliance is unable to ping the target post template deployment.
|
N/A
|
108779
|
Configuration Deployment
|
The deployment task of an MX7000 chassis fails if proxy authentication is enabled in the configuration template with error: 'Unable to complete the request because the input value for Password is missing or an invalid value is entered'.
|
N/A
|
Not available
|
Configuration Deployment
|
If a chassis template is deployed with a new static IP address on the FX2, and VRTX chassis, and then these devices need to be rediscovered with the new IP for managing the device.
|
N/A
|
Not available
|
Configuration Deployment
|
The directory service details in an MX7000 chassis are overwritten after the device configuration template is deployed.
|
N/A
|
Not available
|
Configuration Deployment
|
After a chassis is removed from the MCM group, you must rediscover the lead, and member chassis to create and deploy a configuration template.
|
N/A
|
Not available
|
Configuration Deployment
|
Template Deployment with iDRAC Management IP option "Set as DHCP" fails, and the task has to be tracked from iDRAC for final status.
|
N/A
|
253324
|
Configuration Deployment
|
Deploying templates that modify the static management IP can cause the
All Devices screen to list two management URLs for the iDRAC: the original IP and the IP deployed by the template.
|
Use the newly configured IP to access the iDRAC virtual console.
|
273437
|
Configuration Deployment
|
Template deployment fails for
RAID
Initialization Operation (RAIDinitOperation) if performed on a non RAID server.
|
Click
and change the default value of
Initialization Operation from
FAST to
NONE or unselect the
Initialization Operation when the target server doesn't have RAID.
|
175692
|
Configuration Management
|
Profile redeployment on FX2, and VRTX chassis with edited VLAN configuration (tagged and untagged values), clears only those VLAN values which were set during the initial deployment of the profile. The other VLAN values on the ports that were not set during the initial deployment of the profile are not cleared during redeployment.
|
N/A
|
174576
|
Configuration Management
|
If only VLANs are assigned to a target device during profile deployment, and then these VLANs are not reclaimed from the device when the profile is migrated to a new device. This behavior is not seen if other identities were assigned along with VLAN definitions during the profile deployment.
|
N/A
|
174360
|
Configuration Management
|
If only VLANs are assigned to a target device during profile deployment, and then these VLANs are not reclaimed by the appliance when the profile is unassigned from the device. This behavior is not seen if other identities were assigned along with VLAN definitions during the profile deployment.
|
N/A
|
160888
|
Configuration Management
|
If a Configuration Inventory task finds external identities that fall in an existing identity pool and that identity pool is later deleted and a new one with the same or overlapping identities is created, the new identity pool will not show those identities as assigned.
|
N/A
|
255669
|
Configuration Management
|
When profile migration fails, the
MAC Address State for all associated identities is displayed as
Assigned, and the
Management IP is shown as the target IP.
|
- Ensure that the source and target devices are accessible and then retry migrate profile.
- Unassign the profiles by clicking
to associate the identities back to profile and to deploy to other devices.
|
105156
|
Configuration Management
|
The changed VLAN name and IDs are not updated on the target MX7000 chassis after a stateless deployment task is run.
|
N/A
|
98511
|
Configuration Management
|
The Reclaim Identities and Profile Migration features are not supported for Emulex OneConnect Cards.
|
N/A
|
116913
|
Device Grouping
|
Servers that are reconfigured as VxRAIL do not automatically group under HCI upon refreshing the inventory.
|
After a server is reconfigured as a VxRAIL, rediscover the device in the Discovery page. After rediscovery, the device is correctly grouped under HCI.
|
86481
|
Device Grouping
|
A query group with switch and device power state together is not working as expected.
|
Exclude switch power state while creating a query group.
|
212646
|
Device Management
|
For the servers discovered using read-only user credentials, the
Launch Virtual Console button on the device's
Overview page remains enabled. Clicking the button displays an error- 'Error launching Virtual Console: An unknown error has occurred. Try again'.
|
N/A
|
198434
|
Device Management
|
Chassis Health State shows as disconnected for 10 minutes after the chassis administrator password is reset. When the Administrator password is reset on any discovered chassis (MX7000, VRTX, and FX2), there is a disconnection of the chassis with the appliance for 600 seconds. During this interval, the Health State of the chassis on the
All Devices page is displayed as 'Disconnected' and the tasks that are initiated on the chassis and sleds fail.
|
N/A
|
173061
|
Device Management
|
The IPMI CLI command
-I lanplus shell does not end automatically and the jobs that are associated with such tasks would appear as 'In Progress' for a prolonged time on the Jobs page.
|
N/A
|
170550
|
Device Management
|
Unable to retrieve hardware logs for HPE servers. For the discovered HP servers, the devices' Hardware Logs are not displayed as the third-party library that is used by the appliance is unable to extract the hardware logs for HP iLO servers.
|
N/A
|
102887
|
Device Management
|
If the IP setting is not configured on the discovered PowerEdge MX740C and PowerEdge MX840C, the Boot to Network ISO operation is not run during the template deployment.
|
N/A
|
91653
|
Device Management
|
Mismatch in device management IP for VxRail devices on Device Details and All Devices pages. The management IP on the
Device Details page of the discovered VxRail devices does not match the management IP displayed on the
All Devices page.
|
N/A
|
Not available
|
Device Management
|
The iDRAC virtual console management launch point is unavailable in the All Devices page for sleds with a 'Proxied' onboarding state.
|
N/A
|
99821
|
Device Monitoring
|
The health status including PSU and temperature data is not displayed for the storage devices.
|
N/A
|
198421
|
Device Monitoring
|
Connection State of ESXi servers that are disconnected due to authentication failure are shown as 'Disconnected'. For the authentication-related disconnected ESXi servers, the Connection State on the All Devices page is displayed as 'Disconnected' instead of 'Disconnected (Authentication failure)'.
|
N/A
|
192087
|
Device Monitoring
|
For the discovered network switches with firmware version 10.5, the firmware version is displayed as 'NA' on the Device Overview page.
|
N/A
|
181229
|
Device Monitoring
|
MAC address not displayed for the discovered Windows servers. For the discovered Windows servers using Open SSH, the MAC address is not displayed on the device's Hardware > Device Management Info page.
|
N/A
|
180572
|
Device Monitoring
|
Duplicate entries displayed for third-party devices when discovered using multiple protocols. For third-party devices such as the HPE Proliant servers, you might see duplicate entries if they are discovered using multiple protocols. This duplication can be corrected by deleting the entries and rediscovering the device(s) using only the IPMI protocol.
|
N/A
|
171103
|
Device Monitoring
|
For Ubuntu devices, the
OS Version under operating system information (from iDRAC/ISM) on the Device Overview page is not displayed.
|
N/A
|
159535
|
Device Monitoring
|
The Guest information for the discovered Hyper-V 2012 R2 servers is not available on the device's Hardware page.
|
N/A
|
157824
|
Device Monitoring
|
For the family of network adapter drivers, the operating system installed version, as seen in the Device Manager, differs from the version available in the online catalog.
|
N/A
|
155425
|
Device Monitoring
|
For the 13G servers, few of the Subsystem Health section details, available on the individual device's Overview page, such as the Storage, Temperature, and License details are displayed as 'No Data available,' even when their health status is 'OK'.
|
N/A
|
153611
|
Device Monitoring
|
page does not update automatically after importing VLAN definitions from file or from chassis.
|
Refresh the
page or navigate to another page and return to view the newly imported VLAN definitions.
|
152154
|
Device Monitoring
|
The Managed State of the previously 'Monitored' MX7000 chassis and sleds, on the All Devices page, is incorrectly displayed as 'Managed' post their rediscovery using the same lower privilege local or AD/LDAP credentials (Viewer or Device Manager) as before.
|
N/A
|
99821
|
Device Monitoring
|
The health status including PSU and temperature data is not displayed for the storage devices.
|
N/A
|
85977
|
Device Monitoring
|
An individual Chassis Management Controller (CMC) health may not be correctly displayed in the device drill-down operation.
|
Always consider the CMC rollup health status.
|
85977
|
Device Monitoring
|
Chassis health status that is shown in the chassis UI and the OpenManage Enterprise. console does not match. This happens because the chassis UI shows the chassis controller's health, whereas the OpenManage Enterprise. shows the overall health of the chassis. Hence, it is recommended to check the component-related health status for FX2s and VRTX chassis.
|
N/A
|
85153
|
Device Monitoring
|
HPE servers display incorrect power supply data. For the discovered HP servers, the 'Power Supply' details are not displayed under the subsystem health section on the device's Overview page. This detail is missing as the third-party API that is used to gather sensor health details, does not provide the 'Power Supply' data.
|
N/A
|
85153
|
Device Monitoring
|
Discovery of an HP server by using IPMI command may not reflect the correct rollup health status.
|
View the lower-level sensor health data.
|
75653
|
Device Monitoring
|
HPE servers do not display certain FRU fields. For the discovered HP servers, the following field-replaceable unit (FRU) details are not displayed under the device's Hardware page: Memory FRU details, BIOS - Part number and version, BMC controller - Part number.
|
N/A
|
Not available
|
Device Monitoring
|
The All Devices page shows health status of the discovered YX1X servers with iDRAC firmware version 1.98 or later as unknown.
|
N/A
|
178692
|
Discovery
|
Few invalid IP range formats are not being validated when creating a Discovery job. While discovering devices, a few invalid IP and IP-range formats are not being rejected by the Create Discovery Job wizard, resulting in 'failed' Discovery jobs.
|
N/A
|
158088
|
Discovery
|
Unclear error message on failure of Windows server discovery using SSH. Discovery of Windows server(s) using non-admin credentials fails with an error message
Unable to connect to the device over SSH because a connection error occurred. This must be interpreted instead as 'Unable to perform the requested action because the device management endpoint authentication over SSH failed'.
|
N/A
|
147416
|
Discovery
|
While creating a customized device discovery job protocol for SNMP devices, the displayed default settings of 3 in the
Retries box and 3 seconds in the
Timeout box can be overlooked and should be customized as desired.
|
N/A
|
249730
|
Discovery
|
The
Management IP
of non-Dell servers discovered via Redfish is not displayed on the device details
Overview screen.
|
Click the
IP displayed on the device screen header.
|
263682
|
Discovery
|
If a target iDRAC is slow to respond or there are network delays, the console will generate CDEV6131 alerts in the event of a device connection failure.
|
By default the value of
WS-MAN Service Check Timeout. is set to 1 second with a hardcoded number of retries. It is recommended to increase the timeout value higher than the default to avoid connection failures.
|
255237
|
Firmware/Driver Management
|
Windows driver update may fail for managed Windows servers with a Dell System Update (DSU) version later than 1.9.2.1.
|
Uninstall Dell System Update (DSU) on the Windows server, and run an inventory job to install the DSU with the
Collect inventory option checked.
|
209750
|
Firmware/Driver Management
|
If an MX7000 chassis firmware is downgraded then the associated job's status and details must be checked on the respective MX7000 as they are not available in OpenManage Enterprise.
|
N/A
|
209728
|
Firmware/Driver Management
|
Baseline Version field in the Compliance report using local firmware catalogs shows as 'Update file not in catalog.' For the firmware catalogs generated using DRM versions lower than 3.3.2 and hosted on network shares with Windows 2019 and above, the Baseline Version field in the Compliance report using such catalog shows as 'Update file not in catalog'.
|
For local network shares using Windows 2019 and later, catalogs must be generated using Dell Repository Manager (DRM) version 3.3.2 and later.
|
208758
|
Firmware/Driver Management
|
OpenManage Enterprise supports UI internationalization, however, it is recommended that the functional content such as the file names and catalog content are entered only in English. Firmware compliance catalog with Japanese catalog file name in the path fails the connectivity test and fails to create catalog across CIFS , NFS , HTTP, and HTTPS shares.
|
N/A
|
185315
|
Firmware/Driver Management
|
Firmware compliance on multiple baselines logs CDEV9000 alerts for a single device with non-associated firmware compliance baseline. When firmware compliance check is executed for multiple firmware baselines simultaneously, the warning alert —CDEV9000 - This device and several others has become non-compliant after running compliance task: <Baseline Name>— is sometimes logged for these baselines on the Alerts page with any one random device in any of the firmware compliance baseline. Sometimes the firmware baseline is not associated with the device.
|
N/A
|
185312
|
Firmware/Driver Management
|
CDEV9000 non-compliance alert is logged for only one random device in the firmware baseline. When a firmware/driver baseline with many devices is checked for compliance, the warning alerts CDEV9000 on the Alerts page is logged for only one random non-compliant device from that baseline.
|
N/A
|
163175
|
Firmware/Driver Management
|
PERC H730P controller driver is not listed in the Firmware/Driver compliance report as it is currently not included in the online firmware/driver catalog. However, as this driver is a part of the Windows' server inventory, it is listed in the Inventory report of the windows devices.
|
N/A
|
159958
|
Firmware/Driver Management
|
Firmware catalog management using Dell.com or a local network path is limited to only the Enterprise Server catalog. Other catalogs such as ESXi_Catalog.xml.gz are not supported.
|
N/A
|
152092
|
Firmware/Driver Management
|
Appliance is unable to download the console upgrade from HTTP or HTTPS intranet share, when the intranet share address is blocked in proxy filtering.
|
If the upgrade download has a problem connecting through proxy, uncheck the proxy settings, and then download.
|
151332
|
Firmware/Driver Management
|
The firmware update task using the HTTP and HTTPS local shares fails, if these local shares were configured using proxy settings and are not listed in the proxy exception list.
|
The HTTP and HTTPS local shares which are configured using the proxy settings, need to be listed in the proxy exception list before initiating any firmware update tasks using these shares.
|
146564
|
Firmware/Driver Management
|
Firmware upgrade fails when iDRAC firmware versions older than 2.40.40.40 are upgraded directly to 2.63.60.61 with an error message
Unable to verify Update Package signature.
This failure happens as the firmware versions older than 2.40.40.40 cannot validate the latest SHA-256 digital signature of the Dell Update Packages.
|
First upgrade the older iDRAC firmware versions to 2.40.40.40 before attempting an upgrade to iDRAC firmware version 2.63.60.61.
|
136820
|
Firmware/Driver Management
|
A job for firmware rollback on the PowerEdge MX7000 sleds, though allowed in the appliance, would fail. This happens because the firmware rollback is not supported on the MX series sleds discovered as part of MX7000 chassis discovery or in proxied state.
|
N/A
|
108218
|
Firmware/Driver Management
|
The
Update Firmware button remains enabled even when there are no firmware catalogs available for upgrade or downgrade.
|
N/A
|
Not available
|
Firmware/Driver Management
|
The firmware or driver compliance status of network switches, modular IOAs, and Dell storage devices may show as "Compliant" (but unselectable) in the firmware/driver compliance reports even though update of these devices are not supported by the Dell catalog.
|
N/A
|
274271
|
Firmware/Driver Management
|
When an in-band firmware update with reboot required is performed on Windows servers, sometimes the post-upgrade inventory task fails. This happens due to the ongoing reboot operation during the inventory task.
|
Perform the inventory task manually once the device reboot has completed.
|
165191
|
Inventory
|
Incorrect inventory data after moving sled from lead to member chassis. For the Multi-Chassis Management (MCM) group, a Chassis Refresh Inventory task for the 'lead' chassis does not fully update the sled inventory. A Chassis Refresh Inventory task is triggered in the appliance when a sled is removed from the lead chassis and added to a member chassis.
|
To immediately update the sled inventory, trigger the refresh inventory of the sled manually. Otherwise, the sled inventory is refreshed during the automatic daily inventory collection.
|
160622
|
Inventory
|
Same inventory details can be present on two servers post migration, as the 'true' target-specific attributes are not reclaimed from the 'source' server as part of migration.
|
N/A
|
75653
|
Inventory
|
For the discovered HP servers, the following field-replaceable unit (FRU) details are not displayed under the device's Hardware page: Memory FRU details, BIOS - Part number and version, BMC controller - Part number.
|
N/A
|
226626
|
Inventory
|
VxRail models in the
View Details page may be tagged with an iDRAC IP instead of VxRail IP.
|
N/A
|
275838
|
Inventory
|
When a template is deployed by setting static IP, the post-deployment inventory refresh task updates the management url only for Redfish profile. The management url for WSMAN profile still points to old IP address. This results in 2 links of
Launch IDRAC console one for each IP address.
|
Click the
Launch IDRAC console with new IP address.
|
279193
|
Jobs
|
Using
JobsService/Jobs to create
JobName: Export Log jobs fail.
|
Use TechSupport Report (TSR) or diagnostic log API
/api/JobService/Jobs with
JobName: Diagnostic_Task to create a Diagnostic task.
|
Not available
|
Jobs
|
The
View Detail Execution History page incorrectly displays 'Could not set alert destination on the target,' under Messages, even for the successfully completed jobs created for setting of trap destinations for the MX7000 chassis.
|
N/A
|
254121
|
Migrate
|
After the
Migrate Out process, the target OpenManage Enterprise appliance remains inaccessible and displays a
Loading status for over12 hours. This issue occurs when the appliance moves from maintenance to the running state on the target appliance.
|
N/A
|
274292
|
Migrate
|
Unable to proceed with migrate out if the source primary NIC is in a disabled state.
|
Enable the primary NIC before performing the migrate out operation.
|
281230
|
Migrate
|
- During the configuration of
Step 2 in OpenManage Enterprise 3.10.x for migration, users with a proxy in their setup to connect to the internet may get the following error:Unable to perform the operation, because either the credentials are invalid or the provides IP value is not correct.
- This error occurs because the
Proxy Exclusion list and the
Ignore Certificate Validation options provided in
Proxy Configuration are not being utilized. Therefore, the communication is routed through the proxy and the proxy server blocks the communication between local IP addresses.
|
- Disable the
Proxy Configuration and setup an offline network share of Plugins Catalog and other required files. Specify the path under
.
- Refer to the
Configuring a local network share for offline update section in the User Guide for more details.
|
161300
|
Multi-Chassis Management
|
When a Lead chassis retires and a backup chassis becomes the new lead on OpenManage Enterprise, the refresh inventory marks the original backup chassis and its associated devices to be invisible and not shown in the UI.
|
N/A
|
153980
|
Networking
|
When the appliance is configured to IPv6, it is unable to reach the targets like SMTP, syslog servers and share through FQDNs which is resolvable to both IPv4 and IPv6.
|
When the features that use FQDN fail, it is recommended to check the interface and use the corresponding IP. For instance, if the primary network is enabled with only IPv6, and the FQDN expected to work on primary interface fails, user can use IPv6 address in the place of FQDN as a workaround. This applies for secondary interface as well.
|
148789
|
Networking
|
After a fresh install or an upgrade to OpenManage Enterprise and configuration of network interface to DHCP, any prior static IP settings will not be retained.
|
N/A
|
102153
|
Networking
|
From the
All Devices page, you cannot launch the iDRAC application interface with IPv6 addresses.
|
N/A
|
Not available
|
Networking
|
Template Deployment with iDRAC Management IP option "Set static IP for each device" fails with error message "connection lost" with IPV6 IP (Legacy(3.1)). It works with IPV4.
|
N/A
|
Not available
|
Networking
|
When PCIe cards are mapped to the FX2/FX2s chassis, migration of identities is not supported on the sleds in the same FX2s chassis since the FQDDs differ.
|
N/A
|
Not available
|
Networking
|
When NIC teaming is enabled on MX7000 chassis along with VLAN configuration, deploying of VLAN from the OpenManage Enterprise console overwrites the NIC teaming configurations to 'No teaming'. The LACP or other teaming options would need to be reconfigured from MX7000.
|
N/A
|
282562
|
Plugin Management
|
On KVM deployments, plugins cannot be installed. The errors displayed are:
This plugin does not meet the minimum requirements for installation.
Appliance resources are not sufficient to either install or continue to run the <plugin name> efficiently:
The OME VM is not configured with enough disk space to support this plugin. 400 GB of disk space must be allocated to the VM to support the appliance and all plugins (including this one). The VM has 0 GB allocated, 400GB is required for the appliance and all other installed plugins.
|
Ensure that both hard drive images associated with the appliance VM have
Bus set to
SATA.
|
254850
|
Reports
|
Appliances configured with a time zone other than Coordinated Universal Time (UTC) display the
Schedule time in UTC, while appliances configured with a UTC time zone display the
Schedule time properly, in local time.
|
Configure appliances with a UTC time zone.
|
230181
|
Reports
|
Device group does not get sorted into ascending or descending order on the
Reports screen.
|
N/A
|
174851
|
Reports
|
The built-in Virtual Disk report contains duplicate or empty values if the virtual disks and physical disks do not have any associations and are used individually. This issue is not observed if the VDs an PDs are being used together.
|
It is recommended to use a custom report to get only the virtual disk data if the VDs and PDs are not associated.
|
133201
|
Reports
|
Export of large firmware compliance reports, containing more than 200,000 elements, fails and the appliance displays an
Application timeout error.
|
When exporting large firmware compliance reports, the following workarounds can be employed :
- Allocate more memory to the appliance while installing.
- Before exporting large reports, ensure that other jobs are not running.
- Use the Firmware Compliance per Component or the Firmware Compliance per Device Report instead of exporting.
- Use filters to derive a smaller result set before exporting.
|
253473
|
Reports
|
Enclosure ID is not populated when listing server array disks on the UI.
|
N/A
|
210645
|
Scope-Based Access Control (SBAC)
|
Any scheduled tasks must be rescheduled by the new Device Manager after transfer of ownership. After a transfer of ownership is executed, the new Device Manager must reschedule any tasks, such as the tasks for firmware updates, deployment of templates, alerts policies that were previously scheduled by the former Device Manager.
|
N/A
|
197629
|
Scope-Based Access Control (SBAC)
|
Global search count is greater than the actual result count for scope-restricted device managers. When a 'scoped' device manager uses Global Search, the total search count exceeds the actual items displayed.
|
N/A
|
194142
|
Scope-Based Access Control (SBAC)
|
Alert policies and firmware baselines created by a device manager in 3.5 or earlier versions are only available to administrator users. Post upgrade of OpenManage Enterprise from version 3.5 or earlier versions, the alert policies from the previous appliance versions such as version 3.4 and version 3.5 are only assigned to the administrator users. Hence, these entities created by device managers prior to the upgrade would need to be recreated.
|
N/A
|
193698
|
Scope-Based Access Control (SBAC)
|
Ownership information for device managers (AD/LDAP and OIDC) is lost on appliance upgrade. Post upgrade of OpenManage Enterprise from version 3.5 or earlier versions, the AD/LDAP and OIDC (Ping Federate or Keycloak) device managers would need to recreate all the previous-version entities such as jobs, alert policies, configuration templates, configuration baselines, profiles, firmware baselines, firmware catalogs, and reports as these entities are only available to the administrators post upgrade.
|
N/A
|
193441
|
Scope-Based Access Control (SBAC)
|
Run Inventory on Group is unavailable for Device Manager users. For the Device Manager users,
Run Inventory on Group option under
Inventory on the
All Devices page is unavailable.
|
N/A
|
192774
|
Scope-Based Access Control (SBAC)
|
After upgrade, device managers can perform VLAN operation on in-scope proxied MX7000 sleds even when the chassis is out of scope. VLAN operation on in-scope 'proxied' MX7000 sleds is allowed for a device manager, even if the MX7000 chassis is out of scope.
|
N/A
|
Not available
|
Security
|
OpenManage Enterprise could be impacted by the Linux TCP SACK vulnerability (CVE-2019-11477).
|
N/A
|
228238
|
User Management
|
Post deleting and re-creating a specific user, scheduled jobs that are created with the user may fail due to changes in the internal identification of the user.
|
Re-create the recurring task from the active user to avoid failure.
|
193717
|
User Management
|
If Ping Identity is used for OIDC provider, the appliance can only be used with Administrator role. With OIDC provider PingFederate, it is observed that all the OpenID client policies associated with the OpenManage Enterprise Client IDs are reset to the policy marked as 'Default' when the appliance console gets re-registered with the OIDC provider. Re-registration of the appliance console with OIDC provider happens in the event of an appliance upgrade, change in network configuration, or change in SSL certificate.
|
N/A
|
210771
|
Warranty Management
|
In a pure IPv6 setup, the appliance is unable to retrieve the warranty issues from the support site.
|
Consider enabling IPv4 for routing purpose before initiating Warranty jobs.
|
176493
|
Warranty Management
|
With the Japanese version of the appliance, it is observed that the PDF export of the Warranty page contains illegible characters.
|
To get the PDF export of the Warranty page without the illegible characters, use the following workaround:
- Export CSV report in Excel.
- Change the encoding type to UTF-8.
- Save it as PDF.
|