The OpenManage Enterprise SupportAssist uses the same proxy server that is configured on OpenManage Enterprise to connect to the Internet. If a proxy is configured on OpenManage Enterprise server, the same proxy settings are applied to SupportAssist Plugin, by default. To add or edit the proxy settings for both OpenManage Enterprise and OpenManage Enterprise SupportAssist , perform the following steps.
Steps
From the
Plugins menu, select
SupportAssist > Settings.
On the
Settings page, click
Add/Edit Proxy.
On the
Add/Edit Proxy page, perform one of the following:
If proxy is not configured on OpenManage Enterprise, the
Add Proxy Settings link is displayed. To configure the proxy settings for both OpenManage Enterprise and SupportAssist Plugin, click
Add Proxy Settings.
If proxy is configured on OpenManage Enterprise, the same proxy details are displayed in the
Add/Edit Proxy page. To edit the proxy settings, click
Edit Proxy Settings.
Select
Enable HTTP Proxy Settings.
The proxy server fields are enabled.
Enter the IP address or hostname of the proxy server.
Enter the port number of the proxy server.
If a username and password are required to connect to the proxy server, select
Enable Proxy Authentication.
NOTE If you do not provide the username and password, SupportAssist connects to the proxy server as an anonymous user.
Click
Apply.
The proxy settings are saved.
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