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Dell EMC OpenManage Enterprise SupportAssist Version 1.1 User's Guide

Configure proxy server settings

About this task

The OpenManage Enterprise SupportAssist uses the same proxy server that is configured on OpenManage Enterprise to connect to the Internet. If a proxy is configured on OpenManage Enterprise server, the same proxy settings are applied to SupportAssist Plugin, by default. To add or edit the proxy settings for both OpenManage Enterprise and OpenManage Enterprise SupportAssist , perform the following steps.

Steps

  1. From the Plugins menu, select SupportAssist > Settings.
  2. On the Settings page, click Add/Edit Proxy.
  3. On the Add/Edit Proxy page, perform one of the following:
    • If proxy is not configured on OpenManage Enterprise, the Add Proxy Settings link is displayed. To configure the proxy settings for both OpenManage Enterprise and SupportAssist Plugin, click Add Proxy Settings.
    • If proxy is configured on OpenManage Enterprise, the same proxy details are displayed in the Add/Edit Proxy page. To edit the proxy settings, click Edit Proxy Settings.
    1. Select Enable HTTP Proxy Settings.

      The proxy server fields are enabled.

    2. Enter the IP address or hostname of the proxy server.
    3. Enter the port number of the proxy server.
    4. If a username and password are required to connect to the proxy server, select Enable Proxy Authentication.
      NOTE If you do not provide the username and password, SupportAssist connects to the proxy server as an anonymous user.
  4. Click Apply.
    The proxy settings are saved.

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