Data mover question

Hi,
First of all Welcome to EMC Support Forum. Hope you find this site useful and worth participating & contributing regularly.

Coming to your situation - looking at the message it is clear that your Primary data mover is Data Mover 3 - i.e. data mover 2 has faulted over to data mover 3.

If you pay more attention - you 'll find that server_2 which is the logical name for the primary data mover is now working on slot 3 and slot 2 has been renamed as server_2.faulted.server_3. You really need to check the slot 2 (data mover 2) why it has failed over. Or did you administratively failover the data mover.

You mentioned every function works fine. That is the case as the data mover failover was successful and the standby data mover is working as active one now.

Can you check the details with the following commands (you may provide us the output of these commands as well) -

/nas/sbin/getreason
nas_server -l
server_standby server_2 -v mover

If you find that slot_2 is up and running and no issues found - you may try to restore server_2 from data mover 3 to data mover 2 (which will revert back to the orginal configuration - slot 2 will work as server_2 - primary and slot 3 will work as server_3 - standby). The command for the restore is

server_standby server_2 -r mover

Hope this helps. Please revert back if required.
Thanks,
Sandip

Hello Sandip!

First of all, thx for your welcome, and for your fast answer too. Tomorrow morning we'll go back on site, then we'll check as you instructed. I'll post you all the details as soon as I can.
Regards,

Val

Message was edited by:
val

I think it would be prudent to open a case with customer service to determine why the data mover failed over

Hello!

Here's some updated information.
We're on site right now and completed the procedure as you described, and it works correctly without any error. We'll open a case at costumer services to find out why this thing happened.

Thx a lot!

Valentin

Dear Sandip!

As I wasn't able to check if your answer was the correct one I marked it as helpfull, but as it solved our problem it was more than helpfull. Please post another comment so that I can mark you as the one who gave the rigth answer.

Thx,

Valentin

Message was edited by:
val

Hi Valentin,

You are so great - Typically we request others to mark answers, but this time you are asking for a post to mark - This is awesome - thanks for your willingness. By the way - you may mark Rainer's post as helpful as well.

However, our main goal is to provide any kind of remote help to you all - and we 'll are proud to be a part of this extended friend list with you all

Thanks again and have a wonderful weekend.
Sandip