Dell OpenManage - None of the IP addresses are reachable.

tmaslen · Post by **tmaslen** » Mon Mar 09, 2020 11:04 pm

I'm trying to get the wizard for monitoring Dell EMC systems.

https://exchange.nagios.org/directory/P ... XI/details

Nagios XI version:
Nagios XI 5.6.12

OS:
CentOS Linux release 7.7.1908 (Core)

Been trying to get it to do some monitoring using the wizard and get the following error message when trying to monitor my systems iDRAC

None of the IP addresses are reachable.

I ran the following with no error from the command line

Code: Select all

# python /usr/local/nagiosxi/html/includes/configwizards/Dell_EMC_OM_NagiosXI_monitoring_wizard/plugins/dellemc_nagios_discovery_service_utility.py --host=10.1.1.1 --prefProtocol=2 --http.user=someuser --http.password=somepassword --http.port=443 --http.timeout=50 --http.retries=2 --output=.

I have had to change from using python 2.7.5 to 3.6.9 to get the python script to work

Post by **Box293** » Tue Mar 10, 2020 5:57 pm

Have you allowed port 443 open between the Nagios XI server and the Dell Server management address? Also have you configured the iDRAC ?

tmaslen · Post by **tmaslen** » Tue Mar 10, 2020 6:58 pm

The Nagios XI server is able to get to the iDRAC and the iDRAC is configured

I have run the below command to retrieve the system information.

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# python /usr/local/nagiosxi/html/includes/configwizards/Dell_EMC_OM_NagiosXI_monitoring_wizard/plugins/dellemc_device_check.py --host=10.1.1.1 --devicetype=iDRAC --logPath=/var/log/ --protocol=2 --http.user=someuser --http.password=somepassword --http.port=443 --http.timeout=50 --http.retries=2 --componentname=System,iDRAC

#1 Node Id = 7QPDBS2, Chassis ServiceTag = 7QPDBS2, System Generation = 14G Monolithic, ServiceTag = 7QPDBS2, Model = PowerEdge R640, OS Name = VMware ESXi, OS Version = 6.7.0 Update 3 build-15160138, iDRAC URL = https://10.1.1.1:443, iDRAC Firmware Version = 4.00.00.00, Server Host FQDN = somehost.example.com, VMM URL = Not Available, System Configuration Lockdown Mode = Disabled, iDRAC GroupManager Status = Enabled, iDRAC Group Name = Not Available

Post by **Box293** » Tue Mar 10, 2020 10:18 pm

If it is working correctly in the command line then it appears there must be an issue in the configuration wizard itself.

The wizard is in a sub directory located /usr/local/nagiosxi/html/includes/configwizards/ and you most likely need to tweak the command that queries the device (the command is in a PHP file).

tmaslen · Post by **tmaslen** » Wed Mar 11, 2020 6:44 pm

I have poked around

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/usr/local/nagiosxi/html/includes/configwizards/Dell_EMC_OM_NagiosXI_monitoring_wizard/Dell_EMC_OM_NagiosXI_monitoring_wizard.inc.php

I have changed to following line
from this

Code: Select all

$cmdreach = "python ".$disc_script. " --".$ip . " " .$ip_param. " --output.file=" .$dellxi_host_xml. " --logLoc=".$dellxi_log." --enableLog --nagios.type=1 --force ".$checkportoparam .$snmpprotoparam . $wsmanprotoparam;

to this

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$cmdreach = "/opt/rh/rh-python36/root/usr/bin/python3 ".$disc_script. " --".$ip . " " .$ip_param. " --output.file=" .$dellxi_host_xml. " --logLoc=".$dellxi_log." --enableLog --nagios.type=1 --force ".$checkportoparam .$snmpprotoparam . $wsmanprotoparam;

Needed to have the full path for python3 to work

now it is discovering with no issues

Post by **mbellerue** » Thu Mar 12, 2020 4:55 pm

Thank you for posting the solution back here! Glad you were able to get it working! I will go ahead and close the thread.

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Dell OpenManage - None of the IP addresses are reachable.

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