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Dell U4919DW - System Requirements and Supported Configuration

Summary: Find information about different video ports, resolution settings and configuration supported by Dell U4919DW monitor.

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Article Content


Resolution

Learn about system requirements, display resolution and different configurations supported by Dell U4919DW monitor. Find information about video ports, resolutions supported, supported display settings when connected to Dell docking stations etc.

Video or display ports

Dell U4919DW monitor supports a maximum resolution of 5120 x 1440 @ 60Hz and MFDP (Multi-function DisplayPort) over USB-C. Your PC must meet the following specification:

To learn how to setup, use and troubleshoot Dell U4919DW, refer to the Dell knowledge-base article Dell U4919DW Monitor Usage and Troubleshooting Guide.

  1. DisplayPort (DP)
    • DisplayPort Version 1.2 (DP1.2) or higher
    • High Bit Rate 2 (HBR2)
    • DisplayID version 1.3 supporting Tile Display
  2. USB-C
    • MFDP (Multi-function DisplayPort)
    • Thunderbolt™ 3
  3. HDMI
    • HDMI 2.0a
    • DisplayID version 1.3 supporting Tile Display
  4. Intel Graphic Card on HDMI
    • HDMI 2.0a

Video or Graphics Card (GPU)

The video or graphics card (GPU) on your PC must support the resolution setting of 5120 x 1440 @ 60Hz. Below are some video or graphics cards (GPU) that support the required resolution.

SLN314416_en_US__1icon Note: The list of video or graphics card (GPU) below is just for reference, please check the User Manual of the video or graphics card (GPU) of your PC or visit the manufacturer's website for more information.
 
NVIDIA
  • NVIDIA GeForce GTX 1080
  • NVIDIA Geforce GTX1070
  • NVIDIA GeForce GTX 1050
  • NVIDIA Quadro P6000
  • NVIDIA Quadro M6000
  • NVIDIA Quadro M1200M
  • NVIDIA Quadro M2200
  • NVIDIA GeForce 940MX
  • NVIDIA GeForce 930MX
AMD
  • AMD Radeon RX 580
  • AMD Radeon RX 570
  • AMD Radeon Pro WX9100
  • AMD FirePro W9100
  • AMD FirePro W7170M
  • AMD FirePro W4100
  • AMD Radeon R7
  • AMD Radeon R9
Intel
  • Intel® HD Graphics 630
  • Intel® UHD Graphics 620
  • Intel® UHD Graphics 615
  • Intel® HD Graphics 530
  • Intel® HD Graphics 520
 
SLN314416_en_US__1icon Note:LSPCON chipset is populated in the motherboard.

Internet browser

  • Google Chrome (version 69.0.xxxx.xx and higher)
  • Mozilla Firefox (version 64.x.x and higher)
  • Safar (version 12.x.xx and higher for Mac OS)

System configuration

The following tables will show what is supported based on how the PC is connected to the monitor.

SLN314416_en_US__1icon Note for Mac users:
If you are using an Intel Graphics card on your Mac, you will be able to display upto 3840 x 1080 resolution with the USB-C connection to the Dell U4919DW monitor.
For a higher resolution of 5120 x 1440 with the USB-C connection, use a Mac with a non-Intel discrete graphics card (NVIDIA or AMD).

Direct connection from the PC to the monitor

Monitor resolution HDMI 1.4 HDMI 2.0 DP 1.2 DP 1.4 USB Type-C (Alternate mode DP 1.2 or higher) USB Type-C Thunderbolt 3
5120 x 1440 @ 60Hz No Yes Yes Yes Yes Yes
5120 x 1440 @ 30Hz Yes Yes Yes Yes Yes Yes
3840 x 1080 @ 60Hz or lower Yes Yes Yes Yes Yes Yes

Connection from the PC to the monitor using a compatible Dell docking station

Dell Dock - WD19/WD19S Single Type-C Cable Monitor resolution HDMI DisplayPort (DP) USB Type-C Thunderbolt 3
SLN314416_en_US__4U4919DW_to_WD19 5120 x 1440 @ 60Hz Yes Yes Yes
5120 x 1440 @ 30Hz Yes Yes Yes
3840 x 1080 @ 60Hz or lower Yes Yes Yes
 
Dell Dock - WD19DC/WD19DCS Dual Type-C Cable Monitor resolution HDMI DisplayPort (DP) USB Type-C Thunderbolt 3
SLN314416_en_US__5U4919DW_to_WD19_02 5120 x 1440 @ 60Hz Yes Yes Yes
5120 x 1440 @ 30Hz Yes Yes Yes
3840 x 1080 @ 60Hz or lower Yes Yes Yes
 
Dell Dock - WD19TB/WD19TBS Thunderbolt Dock Monitor resolution HDMI DisplayPort (DP) USB Type-C Thunderbolt 3
SLN314416_en_US__4U4919DW_to_WD19 5120 x 1440 @ 60Hz Yes Yes Yes
5120 x 1440 @ 30Hz Yes Yes Yes
3840 x 1080 @ 60Hz or lower Yes Yes Yes
 
Dell Thunderbolt Dock - TB18DC Monitor resolution HDMI DisplayPort (DP) USB Type-C Thunderbolt 3
SLN314416_en_US__7I_U4919DW_to_TB18_TM_v1 5120 x 1440 @ 60Hz No Yes Yes
5120 x 1440 @ 30Hz No Yes Yes
3840 x 1080 @ 60Hz or lower Yes* Yes Yes
 
Dell Thunderbolt Dock - TB16 Monitor resolution HDMI DisplayPort (DP) USB Type-C Thunderbolt 3
SLN314416_en_US__8I_U4919DW_to_TB16_TM_v1 5120 x 1440 @ 60Hz No Yes Yes
5120 x 1440 @ 30Hz No Yes Yes
3840 x 1080 @ 60Hz or lower Yes* Yes Yes
 
Dell Universal Dock - D6000 Monitor resolution HDMI DisplayPort (DP) USB Type-C Thunderbolt 3
SLN314416_en_US__9I_U4919DW_to_D6000_TM_v1 5120 x 1440 @ 60Hz No No Not applicable
5120 x 1440 @ 30Hz No No Not applicable
3840 x 1080 @ 60Hz or lower Yes* Yes Not applicable
 
Dell Business Dock - WD15 Monitor resolution HDMI DisplayPort (DP) USB Type-C Thunderbolt 3
SLN314416_en_US__10I_U4919DW_to_WD15_TM_v1 5120 x 1440 @ 60Hz No No Not applicable
5120 x 1440 @ 30Hz No Yes Not applicable
3840 x 1080 @ 60Hz or lower Yes* Yes Not applicable
 
Dell USB-C Mobile Adaptor - DA300 Monitor resolution HDMI DisplayPort (DP) USB Type-C Thunderbolt 3
SLN314416_en_US__11I_U4919DW_to_DA300_TM_v1 5120 x 1440 @ 60Hz No Yes Not applicable
5120 x 1440 @ 30Hz No Yes Not applicable
3840 x 1080 @ 60Hz or lower Yes* Yes Not applicable

Switching to lower primary resolution for HDMI 1.4

Dell U4919DW monitor is factory defaulted at HDMI EDID with 3 Block (Detailed Timing Descriptor) to support 5120 x 1440 @ 60Hz. To display a resolution of 3840 x 1080 @ 60Hz or lower, you need to switch the monitor HDMI EDID from 3 Block to 2 Block.

  1. Remove all input cables from the monitor
  2. Press and hold Button 3 and Button 4 for 5 seconds
  3. A message box will appear. Select Enable to switch to lower primary resolution

If you wish to display 5120 x 1440 resolution over HDMI again, you need to switch the monitor back to HDMI EDID 3 Block. Follow Steps 1 & 2, and Select Disable.

Article Properties


Product

Dell Thunderbolt Dock TB16, Dell Precision Dual USB-C Thunderbolt Dock - TB18DC, Dell Dock WD19, Dell Performance Dock - WD19DC, Dell Performance Dock – WD19DCS, Dell Dock – WD19S, Dell Thunderbolt Dock - WD19TB

Last Published Date

21 Feb 2021

Version

6

Article Type

Solution