Article Number: 000127977
Resolve Wi-Fi Network Connection Issues
Summary: Click on the Operating System from the list below, that is on the computer you are trying to resolve connection issues to your wireless network.
Article Content
Symptoms
Note: If you are on another computer and need to know what Operating System is installed on the computer you are trying to set-up a wireless network, press and hold the Windows Logo key
then press the pause or break key (on notebooks it may necessary to press and hold the FN key before pressing the pause or break key). The System Properties window will open and the Operating System is listed.
Many notebooks do not have a Pause/Break key. You can substitute the Pause/Break key by the following key combinations. You may have try both to find out which one is appropriate for your computer.
then press the pause or break key (on notebooks it may necessary to press and hold the FN key before pressing the pause or break key). The System Properties window will open and the Operating System is listed.
Many notebooks do not have a Pause/Break key. You can substitute the Pause/Break key by the following key combinations. You may have try both to find out which one is appropriate for your computer.
- Press and hold the Fn key, and then press the b key.
- Press and hold the Ctrl key, then press and hold the Fn key, and then press the b key.
Cause
Resolution
For information on Wireless network connection issues in Windows, please refer to Microsoft Knowledge Base article:
Wireless network connection problems in Windows
Wireless network connection problems in Windows
Additional Information
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Article Properties
Affected Product
Wireless Networking
Last Published Date
25 Mar 2024
Version
10
Article Type
Solution