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Inspiron 5567 dedicated graphics card issue
Hello, I'm using dell ispiron 5567 laptop which has dedicated graphics card of AMD radeon R7 M445, At first I used to play games with it but now my laptop is not detecting this graphics card and use the intel 620 graphics. I was re-installing the drivers and it said " hardware not found". I searched the graphics card in device manger but not found there, also I searched it in "dxdiag" but also didn't find here... so what may be the possible reason and what may be the its solution. Thanks in advance
Dell-SreejithR
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4 Operator
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February 26th, 2019 12:00
Thank you for your message. What is the BIOS version installed?
What is the name you have beside CPU in BIOS?
Did you find anything under unknown devices or show hidden devices?
Chances that the discrete card may be faulty.
For my reference, please click on the message tab next to your avatar– click “New Message” & search for my Dell username (Sreejith R) & send a private message with the service tag, registered name & email address.
How to locate the service tag