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VPLEX: How to Restart VPlexManagementConsole to Refresh VPLEX CLI or UI

Summary: This article explains how to restart VPlexManagementConsole to refresh the VPLEX CLI or UI when performance issues are noted.

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Article Content


Symptoms

  • VPLEX UI or CLI does not display up-to-date information.
  • VPLEX UI or CLI has conflicting information
  • VPLEX UI or CLI has been slowing down
  • Unable to log in to VPLEX CLI or UI

Cause

Issues are noted on the system.

Resolution

Follow the steps below to restart the VPlexManagementConsole service. The VPlexcli and UI are refreshed by restarting this service.

  1. Log in to the management server using PuTTY and the service account credentials.
  2. Once on the management server, run the following command.
service@ManagementServer:~> sudo /etc/init.d/VPlexManagementConsole restart
Restarting EMC VPlex Management Console...
  1. Once the service has been restarted, check the status to ensure it is running using the command below.
service@ManagementServer:/etc/init.d/> sudo /etc/init.d/VPlexManagementConsole status
VPlexManagementConsole is running (pid 12345)
  1. After restarting the management console, allow approximately five minutes for the system to stabilize before attempting a new login. The wait time varies depending on the size of the VPLEX environment.
  2. Access the UI by opening a browser and typing in the management server IP address, or access the VPlexcli level from the management server. Check to see if the changes that you were not able to see before now show.
  3. Access the VPLEX UI:
https:// <mgmt server ip address>

Or
Access the VPlexcli from the management server:

service@ManagementServer:~> vplexcli
  1. Log in to the VPlexcli using the service account credentials that are used to access the management server.

Additional Information

NOTE: After restarting the VPlexManagementConsole, the VPLEX CLI and UI requires at least 1-5 minutes for the VPLEX to stabilize before logging back in.

If you attempt to log in to the VPlexcli immediately after restarting the VPlexManagementConsole, the login attempts fail and can possibly have false-positives while the information is refreshed in the CLI and UI.

If a message is displayed stating that the process could not be gracefully stopped, run the command to restart the VPlexManagementConsole again.
 
NOTE: If Watch4Net is running on the VPLEX, the wait period after restarting the VPlexManagementConsole can take up to five minutes before you can access the VPlexcli again.



 
NOTE: The knowledge base article video maybe out of date with the content of the knowledge base article, Dell does have plans to bring back Video knowledge base articles and once available all knowledge base articles with older videos will be updated.

Article Properties


Affected Product

VPLEX GeoSynchrony, VPLEX Series

Last Published Date

16 Nov 2023

Version

5

Article Type

Solution