Skip to main content
  • Place orders quickly and easily
  • View orders and track your shipping status
  • Enjoy members-only rewards and discounts
  • Create and access a list of your products
  • Manage your Dell EMC sites, products, and product-level contacts using Company Administration.

Backup, Restore, and Restart the Dell Venue 8 (7840) and Dell Venue 10 (5050, 7040) Tablet

Summary: Information for Backup, Restore, and Restarting a Dell Venue 8 or Dell Venue 10.

This article may have been automatically translated. If you have any feedback regarding its quality, please let us know using the form at the bottom of this page.

Article Content


Symptoms

No symptom information.

Cause

No cause information.

Resolution


To reset the operating system on the Dell Venue 8 and 10. Among the functions you can perform are an operating system reboot, backup and restore your data, or restore your tablet to factory condition.

Back up and Restore

First of all, if you can access the tablet operating system, you probably want to backup your data using the Google cloud.

  1. From the home page, touch the Apps icon in the center of the bottom row to access all your apps (Figure 1).
    Apps Icon
    Figure 1: Apps Icon
  • Touch the Settings icon (Figure 2, you may have to swipe to the second or even third page of Apps).
    Venue 10 Settings Icon
    Figure 2: Setting Icons

Hard Restart

When the tablet stops responding, you can do what is called a Hard Restart since it does not use the touch screen.


  • On the left side, scroll down to the Personal section and touch Backup & reset.
  • By default, Back up my data and Automatic restore should already be turned on (the slider should be to the right). If they are not, touch the slider, to turn on the option. This will assure that your data will be backed up to the Google cloud and restored when you do a factory reset.
  • When you are assured of having your data that is backed up, touch Factory Data Reset and then touch Reset tablet. You will get a warning that this process will erase all your personal information and downloaded apps. If you are sure, touch Erase everything to continue. Your tablet will now restore the operating system to factory condition. This process may take several minutes.
  • When the process is complete, you will be prompted to go through the entire set-up process exactly as you did the first time you turned the tablet on. You will be given the option to restore your backed-up data from the Google cloud.
    1. Press and hold the power button (on the left edge that is located close to the top) for at least 15 seconds. The tablet will power itself off during this time.
    2. Start the tablet normally (press and hold the power button for 7 seconds). It should boot to the Android operating system in the normal fashion.

Article Properties


Affected Product

Venue 5050, Venue 7040, Venue 7840

Last Published Date

07 Jul 2021

Version

4

Article Type

Solution