Network Devices not Showing with File Explorer

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  1. Posts : 15
    Windows 10 Home
       #1

    Network Devices not Showing with File Explorer


    I am hoping that somewhere out there may be able to assist with my problem as I have exhausted countless hours on the various Forums and in tweaking my system with no result to date.
    The problem is that on my Home Network (Private) my main PC cannot “see” the other devices on the network. I have two laptops, printer and Samba drive (on my D-Link Router) and the only item that shows up is my own PC.
    The other PC running Win 10 pro can see ALL devices on the network.
    I can reach the other devices by entering \\computername and then access the various drives and documents on the device but my PC will not display them using File Explorer.
    Also, I have HomeGroup setup and working OK on both PC’s.
    My PC is running Win 10 Home Version 1511 Build 10586.36 64bit along with the MS Office Suite 2013.
    The solutions tried without success so far include:
    Netsh winsock reset
    Netsh int ip reset
    Ipconfig/release
    Ipconfig/renew
    Ipconfig/flushdns
    Uninstalled Client for Microsoft Networks then reinstalled
    Uninstalled the Adaptor drivers the reinstalled
    Checked the registry settings to ensure that the Network Category is correctly set to 1 (Private)
    Checked and confirmed that all the required Services are running – these include:

    • DHCP Client
    • Diagnostic Policy Service
    • Diagnostic Service Host
    • Diagnostic System Host
    • DNS Client
    • Peer Networking
    • Server

    plus a few others that I can’t recall.
    Deleted all programs from Programs and Features that are not recognized or not required.
    Network discovery and file sharing are both turned on.
    When I run the Network trouble shooter it sometimes throws an error message “one or more protocols are missing from this computer” then attempts a fix which usually always fails. The detailed error log refers to win sockets but I have reset them many times with no difference. However, straight after a reboot the automatic fix will work and at results seeing my own PC through File Explorer>Network.
    On my other PC (wife’s) when I select - File Explorer>Network I get exactly what is expected, viz:
    IBMLaptop (hers)
    LenovoZ50 (Mine)
    SAMBA1 (attached to my DLink Router)
    Epson61477C (Printer)

    The TCP/IPv4 setting on both PC’s are exactly the same.
    Also, I have another problem that I suspect is related in the “Network ID” button is greyed out and cannot be selected albeit I have confirmed that my network is set to “Private.
    I suspect that some other program is making changes to the network setting because very occasionally the File Explorer>Network will display all devices but later reverts to showing either no devices or only the LenovoZ50.
    Does anyone out there have any suggestions because I am completely flummoxed.
      My Computer


  2. Posts : 2
    Windows 10 1511 (10586.36)
       #2

    The fall update broke the SMB (Server Message Block) component of the OS. Below is a work around that will fix your issue until such time as Microsoft patches this issue.
    1. Open an administrator cmd prompt.
    2. type the following: (press Enter after each line)

    sc.exe config lanmanworkstation depend= bowser/mrxsmb10/nsi
    sc.exe config mrxsmb20 start= disabled

    then Restart the computer

    To reverse this change and re-enable SMBv3 run the following commands at at the elevated command prompt

    sc.exe config lanmanworkstation depend= bowser/mrxsmb10/mrxsmb20/nsi
    sc.exe config mrxsmb20 start= auto

    then Restart the computer
      My Computer


  3. Posts : 15
    Windows 10 Home
    Thread Starter
       #3

    Thanks Sage for the suggestion.
    I have applied your suggested fix but the problem remains the same. As I mentioned in the original post, something or some program is making changes because before receiving your suggestion I had spent another 8 hours on the issues (with about 20 restarts in between) and then suddenly magically I could view all Network devices (including media devices) on my PC. I left the PC running overnight (all app programs closed) and now it has reverted to the same old problem.
    I implemented your "fix" but with no success. Still flummoxed!!
      My Computer


  4. Posts : 30
    Windows 10 Home 64 bit
       #4

    I also have the same problem.
      My Computer


  5. Posts : 15
    Windows 10 Home
    Thread Starter
       #5

    Does anyone out there have any more suggestions because I am at a complete. System is now broke to the point whereby I have no internet connection and cannot establish one hence this message is coming from another PC.
    I am still getting the constant error message of "one or more protocols are missing from this computer" but the Troubleshooter automatic fix does not resolve the issue. System is now at a point whereby if I insert and apply the TCIP settings (static) through IPv4 Properties, the system immediately wipes them blank. My Modem/Router is a D-Link 2877AL with Gateway address of 192.168.1.1 and with DHCP enabled. I have setup my PC on the Router with a static address of 192.168.1.3. When I then set my PC to the same PC & Gateway address as the Router it immediately wipes them clean.
    Have tried reverting to automatic IP address on my Router and PC but it makes no difference. Have run numerous winsock resets without success. Help!!!!!!!!!!
      My Computer


  6. Posts : 15
    Windows 10 Home
    Thread Starter
       #6

    I have finally fixed my problem by (1) setting or limiting the IP range in my Router for Static IP addresses and (2) reverting my IPv4 Properties to "Automatically Assign IP address" - then rebooted both the Router and PC and internet access is restored and the network reverted to the correct ame as well as setting it to Private. So for me at this stage all good but remain puzzled as to what the problem was. My other PC on the network is still set to a Static IP address without a problem. Can now use File Explorer on both PC's see all devices on the network.
      My Computer


  7. Posts : 1
    Windows 10
       #7

    Sage said:
    The fall update broke the SMB (Server Message Block) component of the OS. Below is a work around that will fix your issue until such time as Microsoft patches this issue.
    1. Open an administrator cmd prompt.
    2. type the following: (press Enter after each line)

    sc.exe config lanmanworkstation depend= bowser/mrxsmb10/nsi
    sc.exe config mrxsmb20 start= disabled

    then Restart the computer

    To reverse this change and re-enable SMBv3 run the following commands at at the elevated command prompt

    sc.exe config lanmanworkstation depend= bowser/mrxsmb10/mrxsmb20/nsi
    sc.exe config mrxsmb20 start= auto

    then Restart the computer
    Problem. I have ten networked computers on Windows 10 all failed with update 1511. Reverted to Version 10 Build 10240 this got 9 computers able to see each over in file explorer ( I could see all of the computers and NAS drive if I specified the network address). The 10th computer is a recently purchased Lenovo Yoga tablet, it could not be down graded from the 1511 build to the build 10240. Called Microsoft, they said re-install Windows 10, waste of time. Came upon this solution, it worked.
    I have spent hours and hours trying to solve this, Thank you, you are a gem.
      My Computer


  8. Posts : 1
    Windows 10 pro
       #8

    Sage said:
    The fall update broke the SMB (Server Message Block) component of the OS. Below is a work around that will fix your issue until such time as Microsoft patches this issue.
    1. Open an administrator cmd prompt.
    2. type the following: (press Enter after each line)

    sc.exe config lanmanworkstation depend= bowser/mrxsmb10/nsi
    sc.exe config mrxsmb20 start= disabled

    then Restart the computer

    To reverse this change and re-enable SMBv3 run the following commands at at the elevated command prompt

    sc.exe config lanmanworkstation depend= bowser/mrxsmb10/mrxsmb20/nsi
    sc.exe config mrxsmb20 start= auto

    then Restart the computer
    Incredible 100% reliable and works so easily, two computersand a laptop fixed, saved another human from going totally inane on to anotherproblem.
      My Computer


  9. Posts : 3
    Windows 10
       #9

    good to know
      My Computer


  10. Posts : 1
    window 10
       #10

    Sage said:
    The fall update broke the SMB (Server Message Block) component of the OS. Below is a work around that will fix your issue until such time as Microsoft patches this issue.
    1. Open an administrator cmd prompt.
    2. type the following: (press Enter after each line)

    sc.exe config lanmanworkstation depend= bowser/mrxsmb10/nsi
    sc.exe config mrxsmb20 start= disabled

    then Restart the computer

    To reverse this change and re-enable SMBv3 run the following commands at at the elevated command prompt

    sc.exe config lanmanworkstation depend= bowser/mrxsmb10/mrxsmb20/nsi
    sc.exe config mrxsmb20 start= auto

    then Restart the computer

    You Are life saver
    thank a lot
      My Computer


 

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