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Article Number: 000135741


How to Clean the Color Toner Density (CTD) Sensor on the C2665dnf Dell Laser Printer

Article Content


Symptoms

Table of Contents:

  1. Cleaning the CTD Sensor

This article provides information on "How to Clean the Color Toner Density (CTD) Sensor on the C2665dnf Dell Laser Printer"


1. Cleaning the CTD Sensor

 

Clean the Color Toner Density (CTD) sensor only when an alert for the CTD sensor is shown on the Status Monitor or touch panel screen.

  1. Ensure that the printer is turned off.
  2. Push down the latch to open the rear cover.
    SLN286356_en_US__11388084951047.Clean 1
     
  3. Open the right side cover.
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  4. Turn the waste toner box lock lever 90-degrees counterclockwise to unlock the waste toner box.
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  5. Grasp the handle on the waste toner box and pull it out making sure to hold it upright so that the waste toner does not spill out.
    SLN286356_en_US__41388085035734.wpxo1lxw
     
    Caution: Take care not to drop the waste toner box while you are removing it.
    After removing the waste toner box, do not touch the parts shown in the illustration. Toner can dirty or stain your hands.

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  6. Stand the removed waste toner box upright on a level surface.
    SLN286356_en_US__61388085088859.wpcqzx35
     
    WARNING: Never lay the waste toner box on its side as this may cause its malfunction or toner spills.

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  7. Lift the operator panel.
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  8. Open the top cover.
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  9. Put your fingers through the loops on both sides of the transfer belt unit, and then pull it out.
    SLN286356_en_US__101388085207468.wpsuki1w
     
  10. Clean the CTD sensor (as shown) with a clean, dry cotton swab.
    SLN286356_en_US__111388085263014.wpnrlh1q
     
  11. Make sure that the arrow marks on the transfer belt unit and the printer face each other, and then insert the unit into the printer until it clicks.
    SLN286356_en_US__121388085285014.wpwjpz2e
     
  12. Close the top cover.
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  13. Lower the operator panel back in the place.
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  14. Reinsert the removed waste toner box.
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    Caution: If the waste toner box does not fit into place properly, make sure that the transfer belt unit is fully inserted.
  15. Turn the waste toner box lock lever 90-degrees clockwise to lock the waste toner box.
    SLN286356_en_US__161388085403982.wpwzoztr
     
  16. Close the right side cover.
    SLN286356_en_US__171388085425263.wpnrn0w6
     
  17. Close the rear cover.
    SLN286356_en_US__181388085446388.wpmu1rm3
     

More info can be found in the C2665dnf User’s Guide.

If these steps do not correct the problem, please contact Dell Technical Support.

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Article Properties


Affected Product

Dell C2665dnf Color Laser Printer

Last Published Date

21 Feb 2021

Version

3

Article Type

Solution